ITC Mora by Soho Boutique

As a relatively budget hotel for Madrid this was surprisingly good. Reception were very helpful. The room was a good size and was reasonably comfortable. The whole hotel was spotlessly clean. The large reception area downstairs was also good as a place to sit and read. There is a small cafe attached which offers a reasonable range of tapas, and where you can take breakfast - there is a menu rather than a buffet but the food was really nice and there was a good range of options. The location is excellent just down the road from the Prado and near transport connections.

We stayed here overnight as we were going by train to seville the following day. Perfect location about 10 min walk from atocha train station. Also about 10 mins walk across the road to the lovely big park. The botanical garden opp the hotel not worth its money at this Time of year. But the big El Retiro park was lovely. The reception of this hotel is beautiful. The rooms a little dull in comparison but we had a room at the back (view of the wall opp) but it was very quiet which we needed after being up travelling to Madrid.

I stayed here for a work trip and was surprised at how nice the hotel is for 2*. Some aspects of wear and tear that could be improved but didn’t affect the quality of my stay. The rooms looked quite small online so I did book a larger one for the extra space and the hotel was extremely efficient with communication ahead of my arrival and afterwards when requesting invoices. My room was cleaned daily, I left some expensive belongings laying around in a rush which I don’t usually do, and everything was always safe so the staff are very trustworthy here. The male day time receptionist was always approachable, smiling and friendly. The location is amazing and within walking distance to most places you would want to visit and close to a metro. I didn’t dine in the hotel restaurant but it looked nice and there’s resident discount at the adjoining restaurant, with lots of good restaurants close by (many people dining alone if you’re a solo traveller). You can order room service by phone or online which is great if you don’t speak Spanish. I ordered room service for a set time so I could shower and get ready, it did arrive very early so I was just out of the shower to collect it but i suppose it’s better early than late! The presentation of the food was very nice and tasted good. My room overlooked an internal staircase so I had to keep my curtains closed throughout the duration of my stay, but if I stayed again for leisure I would definitely try to get a room with a balcony and pay extra for a room upgrade for the best experience on a holiday but everything I needed for a work trip. Thanks for a lovely stay

Really nice hotel in a great location with very friendly, helpful staff. The hotel is positioned just opposite the Prada museum within easy walking distance to El Retiro park and the botanic gardens. Also close to the Hop on/hop off bus stations at Atoycha and Neptune. The room was not very big but plenty of storage facilities and perfectly OK for a few nights and everything was very clean

Lovely city hotel right in Centro, opposite the botanical gardens and near lots of restaurants and shops. Reception staff were professional and on arrival helped me arrange my itinerary. Balcony was small, couldn’t fit a chair on it, bit nice to stand on. Hairdryer in bathroom. There was a small elevator. Was quiet at night with good soundproof rooms, and blackout curtains.